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"To promote the professional development of the contact centre industry in
the Province of Alberta."
We provide value to our membership by:
- Educating and enhancing the public perception of the contact centre
industry.
- Promoting ethical and professional industry standards.
- Focusing on the needs of contact centres.
- Providing a forum for our members to meet and discuss issues, share
best practices and obtain education.
- Providing resources to enhance the long-term viability of contact
centre employment.
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