Careers

Careers FAQ
Search for Opportunities
Posting Job Opportunities


Careers


Develop a career in one of the fastest growing industry sectors in Canada!

Contact centres provide exciting employment opportunities for the unemployed, underemployed, youth, physically disabled, people with 2nd language proficiency, people needing flexible hours, remote workers, students looking for part-time work and graduates of high school or post secondary education.

Contact centres exist across industries. Wherever there are companies with customers, whether with products or services, there is potential for a contact centre to serve customers. So if you are looking for job opportunities in a customer contact centre in Alberta, look no further!

ACCA now has available a job information service targeted specifically at people interested in a career in a customer contact centre. Both member and non-member companies may advertise in our Careers section and for a limited time, job postings are available to both members and non-members of ACCA to view.

Because our Careers area is a new service for ACCA, ACCA may send you a survey to find out what you thought of the service. We welcome your feedback because we're always trying to improve what we do. As we get this service up and running, we may require your patience and understanding while we work out all of the various details that go into making this service available to you.

How to Post a Job Advertisement
It's simple! Go to the " Posting Job Opportunities" link and fill out the online form. Ensure those required fields marked with the * are completed. When you submit your form and payment information, your information is submitted over a secure connection to the ACCA office. ACCA will then review your posting, process your payment, send you a receipt and approve it to make it live on the ACCA website.

ACCA reserves the right to approve or disapprove any job posting submitted for any reason what-so-ever. Job postings not approved will not be charged.

For more information, contact Greg McPherson at info@abcallcentre.com .

Service/Cost
All job postings will remain online for a two week period. If you are an ACCA member, the cost of the service is just $50 (plus G.S.T.) per listing for two weeks (ACCA will verify your membership status). Non-member organizations pay $100 (plus G.S.T.) for a two-week listing.

ACCA will not issue invoices for job postings.
There are no rebates for de-listing early.

Payment
For job postings only:
  • Online: VISA and Mastercard ONLY!
  • By Phone: You may call in your payment details if you wish not to submit them online, however, you still must submit the online form with the posting details.
  • By Cheque: Cheques may also be accepted, however, please note, your posting will not be approved until payment is received in full. You still must submit the online form with the posting details.

Please note:
ACCA will not issue invoices for job postings.
There are no rebates for de-listing early.

Structure

Following are some tips on creating a high-impact advertisement:
Identify in your copy:

• Level of position: junior, intermediate, senior
• Duration: full-time, contract, temporary
• Introduction: name of organization and job title
• Body (maximum 100 words): name and description of organization, title and job description, including to whom the position reports, qualifications/years of experience required, salary range (optional), detailed application process, including deadline date.

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