A strong association
is the backbone of every established profession. The Alberta Call Centre
Association (ACCA) is a dynamic, professional organization that serves as
Alberta's central resource for industry information, networking and
educational opportunities. The Alberta Call Centre association is proud
to promote the industry and create a professional identity for its
members. Our members represent call centres, suppliers, educational
services and other support organizations. It is through the great
diversity of our members that we are able to learn from each other, develop
new skills and establish business contacts.
Following are just a few of the Benefits of Membership:
Monthly Meetings:
The ACCA holds membership functions on a monthly basis. These meetings are
alternated between Calgary and Edmonton and include a guest speaker who
typically addresses a popular contact centre issue. ACCA Members receive a
significant membership discount to attend these monthly events.
Annual Conference And Tradeshow:
The ACCA hosts an annual conference and tradeshow. The location alternates
between Edmonton and Calgary each year. The event typically runs for two
days and includes tours, workshops, seminars, a keynote speaker address,
and a supplier showcase. Significant discounts are available to ACCA
members.
Save Time And Money:
The ACCA provides a unique opportunity to establish a peer-to-peer
relationship and network, which can reduce your need for expensive external
advice. Participating in ACCA's events and networking opportunities will
provide you with valuable insights to timely issues facing management and
the contact centre industry.
Improve Corporate Performance:
Gaining multiple and trusted opinions on issues that matter to you, while
saving time and money, translates into actionable strategies that have
effective results. Within the Alberta Call Centre Association, we
focus on providing true win-win situations.
Website:
The ACCA website is a place where members can go to find out what's
happening in the contact centre industry. Members can learn about upcoming
ACCA events, find links to industry resources and search through the ACCA
membership list.
Networking:
Identifying with an industry. Being part of a sector with similar needs,
interests, and methods of operation for the purpose of communicating with
colleagues, competitors and suppliers for the betterment of the industry.
Visibility:
Opportunity for advertising and sponsorship
Dissemination of print materials
Networking with industry contacts
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